Shipping Policy for Sand + Fog 2026
Order Processing Time
At Sand + Fog 2026, orders undergo payment verification and fulfillment preparation before dispatch. Our standard processing time is 1-3 business days after payment confirmation. Please note this processing period applies to order handling only and does not include transit time for delivery.
Processing may extend beyond this timeframe during periods of high demand, public holidays, promotions, or unforeseen disruptions.
Shipping Methods and Fees
Shipping options and fees vary based on the shipping destination, selected method, and products ordered. Applicable shipping fees along with estimated delivery windows will be clearly displayed during checkout. Customers are responsible for reviewing these details and confirming the delivery option and cost prior to submitting their order.
Delivery Timeframe
Once an order leaves our facility, the estimated delivery time is typically 5-10 business days, though actual timing depends on the carrier, service chosen, destination, and any customs procedures or local delivery factors.
Delivery estimates serve as planning guidelines and are not guaranteed except when an express delivery service with a firm commitment is selected.
Shipment Tracking and Updates
We provide shipping confirmation and tracking information when available, following parcel dispatch. Please be aware that tracking numbers may require additional time before becoming active, as updates depend on the carrier's scanning procedures.
Address Accuracy and Changes
Please verify your shipping address carefully before finalizing your order. If you need to correct or update an address, contact Sand + Fog 2026 immediately. Changes cannot be guaranteed once the order is in the fulfillment stage or has been handed over to the carrier.
International Shipping and Customs
International orders may be subject to import duties, taxes, customs inspections, or restrictions based on the destination country. Responsibility for these charges falls on the recipient according to local laws. Customs processing can also extend delivery times beyond our usual estimates.
Multiple Shipments
Orders containing items shipped from different locations or with varying availability dates may arrive in separate packages. Tracking details will be provided individually whenever possible.
Delays and Issues
Delivery delays can occur due to weather, carrier disruptions, customs processing, incomplete addresses, or unsuccessful delivery attempts. If your shipment is significantly delayed or appears missing, please check your tracking information first, then contact Sand + Fog 2026 for assistance.
Damaged or Incomplete Deliveries
If your order arrives damaged or with missing items, please retain all packaging and document the issue with photographs. Contact Sand + Fog 2026 with your order details to begin an investigation. We will guide you through the resolution options under our policies and applicable laws.
Returned or Undeliverable Parcels
Returns of undeliverable parcels to our location depend on the delivery failure reason and parcel condition. Reshipment, refunds, or additional fees will be handled according to Sand + Fog 2026’s terms and legal requirements.
Policy Updates
Sand + Fog 2026 may modify shipping methods, rates, or delivery times as business needs evolve. Please review all shipping information shown during checkout on each order to ensure you have the latest details.
For questions or support related to your shipment, please contact us directly at asragency.322@gmail.com or visit our contact page on sandandfogathome.com.